Play Responsibly with Lady Luckmore Casino
We take safer gambling seriously at Lady Luckmore. Our priority is to keep play enjoyable and under your control. We provide a range of practical tools and clear guidance so you can manage your activity, set sensible limits and take a break whenever you need to. If you ever feel that gambling is becoming a problem, we encourage you to use the tools below and to reach out for support.
Our player protection principles
We believe in prevention, early intervention and clear controls. We aim to make safer gambling easy to use by offering straightforward limit settings, timely reality checks and an accessible self-exclusion process. We monitor activity for signs of harm and may contact players if we detect risky behaviour, always treating information sensitively and in line with our privacy obligations.
Activity-control tools
Deposit limits
You can set daily, weekly and monthly deposit limits from your account. These limits take effect straight away and are designed to help you stick to a budget. Increases to limits may include a short cooling-off period to discourage impulsive changes.
Loss limits
Loss limits allow you to cap the amount you are willing to lose over a chosen period. These controls are separate from deposit limits and can be adjusted in your account settings or by speaking with our support team.
Time limits and reality checks
Use time limits and reality checks to manage session length. Reality checks prompt you at set intervals to remind you how long you have been playing. Account breaks and short time-outs are available instantly for those who want a temporary pause.
Self-exclusion and blocking
If you need a longer break, you can self-exclude from your account for a set period. We support GAMSTOP registration for UK players, which prevents access across participating operators. Self-exclusion can be arranged through your account or by contacting our support team.
Recognising signs of problem behaviour
- Spending more than you planned or chasing losses
- Skipping other responsibilities to gamble
- Increasing time or money spent on gambling
- Trying to hide gambling activity from friends or family
- Using gambling to cope with stress or mood swings
Tips for staying in control
- Set and stick to deposit and loss limits before you start
- Use reality checks to avoid long sessions
- Only gamble with money you can afford to lose
- Take regular breaks and consider time-outs if you notice risky habits
- Discuss concerns with someone you trust
Professional help and support organisations
If you need independent advice, UK organisations such as BeGambleAware and GamCare offer free, confidential support and counselling. We also recommend registering with GAMSTOP if you want cross-operator self-exclusion. If you need assistance with your Lady Luckmore account, contact our support team via live chat or your account messages and we will help you access the tools you need.